Quality Training Manual wk3

  • Week 3: General Quality Strategies and Tools (400–500 words) 
    • Create a comparative table that shows the various definitions, risks, and value of each of the following quality management tactics:
      • Establishing customer expectations
      • Designing quality
      • Defining metrics
      • Mistake-proofing
      • Kaizen
      • Six Sigma
  • If there are other tactics you would prefer to address, feel free to switch out up to two of the above with others you find.
  • Be sure you are adding at least three new cited references with this submission.
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