Module 4 Quiz: need completed ASAP!!!!!!!

Which of the following is part of Lewin’s model of organizational change?

Select one:

a. Reorganizing

b. Reengineering

c. Refreezing

d. Revitalizing

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If a subordinate resists a change proposed by the boss, it should be viewed as:

Select one:

a. An indication of systems dynamics that will prevent change

b. A source of energy that can be redirected to improve change

c. An opportunity to use power to overcome resistance

d. A self-serving deviant reaction

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A successful vision for an organization is most likely to include:

Select one:

a. A list of desirable features for the organization’s product and services

b. Specific performance objectives and clear deadlines

c. A memorable slogan about the key value achievement

d. A vivid image of what can be achieved and why it is worthwhile

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What is the best way for upper leaders to deal with managers in key positions who continue to resist a major change?

Select one:

a. Try to isolate them and work around them

b. Ignore them and hope they will come to see why the change was necessary

c. Replace them with people who will support the change and communicate down to their staff.

d. Keep increasing the pressure on them to support the chance until they do.

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Which is not a reason for resistance to change?

Select one:

a. Trust

b. Lack of Trust

c. Economic threats

d. Threat to values

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What are the elements for developing a vision?

Select one:

a. Identify strategic objectives

b. Link the vision to core competencies

c. Involve key stakeholders

d. All of the answers

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Which is a guideline for people-oriented actions?

Select one:

a. Use task forces to guide implementation

b. Determine who can oppose or facilitate change

c. Monitor the progress of change

d. Prepare people to adjust to change

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What is a guideline for increasing learning and innovation?

Select one:

a. All of the answers

b. Encourage and facilitate learning by individuals and teams

c. Encourage appreciation for flexibility and innovation

d. Help people improve their mental model

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One stage of Lewin’s force field model is:

Select one:

a. Anger

b. Changing

c. Denial

d. Mourning

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According to Schein, organizational culture is best described as:

Select one:

a. The organization’s espoused values and objectives

b. Member loyalty and commitment to the organization

c. Member perception of the primary mission of the organization.

d. Basic values and beliefs shared by members of the organization

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