help monica offer strategies H u m a n i t i e s

It may be hard to know how to handle a problem with a coworker or friend. For this reason, the psychological concepts you have learned thus far in this course are so important. Understanding how the human brain works will help you master your problem-solving and self and social awareness skills in your personal and professional life. And whether at home or work, you may have developed the ability to apply these skills in order to read the social cues of others and recommend strategies that are based on psychological concepts and principles.

In this final touchstone, you will use your problem-solving and self and social awareness skills to look beyond the opinions of others and figure out the cause of the problem in order to better assist a coworker in making a correct and proper decision.

Review the case study below and apply your learning to answer the questions for this assignment.

Touchstone 4: Mindset

SCENARIO: Mark works with Monica and Jennifer. He likes to make people laugh but often jokes about his struggles to learn new programs and technology.

The company recently informed the team that there will be a compliance test on new safety policies, which employees will need to pass in order to keep their jobs. The company has provided materials to study, as well as optional practice exams.

Monica, Jennifer and Mark are having lunch in the break room, and Monica and Jennifer mention that they have already signed up to take the first practice test. Mark comments about how hard it is for him to learn a different way of doing the jobs that he has been doing for years. However, later in the day, he stops by Monica’s desk to find out how she is preparing for the test and asks for advice. Given that they have a month until the compliance test, Monica is confident that she can help Mark prepare.

A. Assignment

DIRECTIONS: Using your problem solving and self and social awareness skill and the information that you have learned about the plasticity of the nervous system and motivation and mindset, answer the questions in this case study assignment to help Monica offer strategies to improve Mark’s chances for doing well on the compliance test. To complete the assignment, you will answer the following questions:

1. What kind of mindset does Mark need to embrace to be successful? Describe the impact of mindset on success.
2. What type of mindset does Mark currently have, and how does it affect his brain? Explain how mindset affects learning.
3. What advice should Monica give to Mark, and why? Describe a specific strategy that Monica can suggest to Mark to improve his memory and better prepare for the compliance test.
4. If Mark were your coworker, what important aspects of the situation would you want to keep in mind when offering advice and strategies to him? Why do you think this is important? Explain the importance of tailoring advice and strategies directly to Mark’s situation.