Discuss where the firm’s products are produced, whether the company produces in a single country or several key locations? Have they changed their production strategy to move manufacturing from the US to another country, or back to the US after years of outsourcing? What factors would a firm consider when deciding to move manufacturing abroad? How has technology enabled outsourcing?
Explain why quality control is important for a service business such as Sprint Nextel? Discuss the benefits of quality control for a service business and the methods a company might use for controlling quality?